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Privacy Policy and SMS Terms

Effective Date: April 1, 2026
Gregg Tex Investigations
info@greggtexinvestigations.com
903-309-1719


1. Introduction

Gregg Tex Investigations (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and SMS Terms & Conditions explain how we collect, use, and safeguard your information when you interact with our services, including SMS communications.

2. Information We Collect

We may collect the following types of information:

  • Name, phone number, and email address
  • Case-related or service-related information voluntarily provided
  • Communication records (calls, emails, text messages)
  • Website usage data (if applicable)

3. How We Use Your Information

We use your information to:

  • Communicate with you regarding services, case updates, and inquiries
  • Send appointment reminders or follow-ups
  • Provide customer support
  • Improve our services
  • Comply with legal obligations

4. SMS Communications (Text Messaging)

By providing your phone number and opting in, you consent to receive SMS text messages from Gregg Tex Investigations.

Message Types May Include:

  • Appointment confirmations and reminders
  • Case-related updates
  • Responses to inquiries
  • Administrative notifications

Message Frequency:

Message frequency will vary depending on your interaction with us.

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier.

5. Opt-In Consent

You may opt in to receive SMS messages by:

  • Providing verbal consent during a phone call
  • Submitting a form on our website
  • Initiating contact with us via text

6. Opt-Out Instructions

  • Follow the clear, actionable steps provided to opt out.  You can opt out of SMS communications at any time by:
  • Replying STOP to any message
  • Contacting us directly at info@greggtexinvestigations.com
  • To opt out or get help, please contact us at info@greggtexinvestigations.com

After opting out, you will no longer receive SMS messages unless you opt back in.

7. Help Instructions:

  • For help, reply HELP to any message.
  • Or contact us at:
    • Email: info@greggtexinvestigations.com
    • Phone: 903-309-1719

8. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only:

  • When required by law
  • To comply with legal processes
  • To protect rights, safety, or property
  • With trusted service providers who assist in business operations (under confidentiality obligations)

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

10. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements
  • Maintain business records

11. Data Transfer Policy

We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

12. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal obligations)

To make a request, contact us at [Insert Email].

13. Changes to This Policy

We may update this Privacy Policy and Terms from time to time. Updates will be posted with a revised effective date.

14. Contact Information

If you have any questions about this policy, please contact:

Gregg Tex Investigations
PO 2752 Longview, Texas 75606
info@greggtexinvestigations.com
903-309-1719

15. Compliance Statement

This policy complies with applicable messaging regulations and carrier requirements, including SMS consent and opt-out standards.

Copyright © 2025 Gregg Tex Investigations - All Rights Reserved.

Licensed by the Texas Department of Public Safety A19034

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